Store Guide

Store Guide

Learn how to browse, purchase, and manage educational products and course bundles in the RokuChannel Store.

Store Overview

The RokuChannel Store is an integrated e-commerce platform where students and parents can purchase individual courses, content bundles, and subscription plans. Administrators manage products, pricing, and order fulfilment from the admin portal.

Products

Individual courses, video packs, and supplementary learning materials available for one-time purchase.

Bundles

Curated collections of courses offered at a discounted price compared to purchasing items individually.

Subscriptions

Monthly or annual plans that grant access to the entire content library with automatic renewal.

Library

Access all purchased and subscribed content from a personal library with offline-ready bookmarks.

Browsing the Store

Navigate to the Store from the main menu or visit /store directly. Products are organized by category, subject, and grade level.

  • Search -- Use the search bar to find products by name, subject, or keyword.
  • Filters -- Narrow results by category, price range, grade level, and content type.
  • Sort -- Order results by popularity, price, newest, or rating.
  • Product Details -- Click any product card to view full descriptions, previews, and reviews.

Making a Purchase

  1. Add to Cart

    Click the "Add to Cart" button on any product or bundle page. The cart icon in the header updates with your item count.

  2. Review Your Cart

    Open the cart to review items, adjust quantities, apply coupon codes, and see the order total including any applicable taxes.

  3. Checkout

    Proceed to checkout, confirm your billing information, and complete the payment. You will receive a confirmation email upon success.

  4. Access Content

    Purchased content is immediately available in your Library. Navigate to /store/library to start learning.

Managing Orders

View your order history at /store/orders. Each order entry shows the purchase date, items, total, and current status.

Status Description
CompletedPayment successful, content is accessible in your Library
PendingPayment is being processed
RefundedOrder was refunded and content access has been revoked
CancelledOrder was cancelled before payment completed
Refund requests can be submitted within 14 days of purchase by contacting support from the order details page.

Store Administration

Administrators manage the store from the admin portal sidebar under the "Store" section. Key capabilities include:

  • Products -- Create, edit, price, and publish store products linked to channel content.
  • Bundles -- Group multiple products into discounted bundles with custom pricing.
  • Orders -- View all customer orders, process refunds, and export order reports.
  • Subscriptions -- Manage subscription plans, view active subscribers, and handle cancellations.
  • Revenue -- Track revenue analytics, daily sales, and conversion metrics.